Privacy Policy

Effective Date: October 11, 2026
IMPORTANT — PLEASE READ THIS PRIVACY POLICY CAREFULLY
The Lauren Kay, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information collected through TheLaurenKay.com (the "Website").
This Privacy Policy explains the types of information we collect, how that information is used, how it may be shared, and the measures taken to protect it.
This policy applies to visitors, subscribers, prospective clients, customers, and individuals who interact with our Website, services, programs, events, and online communications.

1. Persons and Parties Covered

This Privacy Policy applies to individuals who access or interact with TheLaurenKay.com, including:
  • Visitors: Individuals who browse or access the Website.
  • Subscribers: Individuals who subscribe to newsletters, email communications, or other updates.
  • Clients and Customers: Individuals who inquire about, schedule, purchase, or receive services, programs, training, or other offerings.
  • Participants: Individuals who register for or participate in events, workshops, group programs, or other activities offered through the Website.
By using the Website, you acknowledge the information practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information through several methods.
2.1 Information Voluntarily Provided
When you contact us, subscribe to communications, schedule appointments, register for programs, or purchase services, we may collect:
  • Full name
  • Email address
  • Telephone number
  • Billing information
  • Appointment and scheduling information
  • Information submitted through forms or correspondence
  • Other information you voluntarily provide
2.2 Information Collected Through Purchases
When purchasing services or programs, certain information may be collected to process transactions, confirm purchases, maintain records, and provide requested services.
Payments may be processed through third-party payment platforms, including Stripe. Complete payment card information is handled by the payment processor rather than stored directly on our Website.
2.3 Information Collected Automatically
Depending on the Website's configuration and the technologies used by our service providers, certain technical information may be collected automatically, including:
  • Internet Protocol (IP) address
  • Browser type and operating system
  • Device information
  • Pages visited and time spent on the Website
  • Referring website addresses
  • General website activity and usage information
This information may be used to support Website functionality, security, troubleshooting, and performance improvements.
2.4 Sensitive Personal Information
Certain services may involve information relating to personal wellness, life circumstances, beliefs, or other sensitive matters.
Such information may be provided voluntarily through intake forms, client communications, or designated client management platforms.
We use this information for the purposes of providing requested services and managing the client relationship, subject to applicable law and relevant service agreements.

3. How Information Is Used

Information collected through the Website may be used for the following purposes:
  1. Responding to inquiries and requests for information.
  2. Scheduling and managing appointments.
  3. Providing purchased services, programs, and training.
  4. Processing payments and maintaining transaction records.
  5. Delivering requested information and communications.
  6. Sending newsletters, updates, and promotional communications where permitted.
  7. Improving Website functionality and visitor experience.
  8. Maintaining business records and fulfilling legal obligations.
  9. Protecting the security and integrity of the Website and business operations.
We do not sell personal information.

4. Email Communications and Subscriptions

Visitors may voluntarily subscribe to receive newsletters, announcements, educational content, or information about services and events.
We may use email communication platforms, including AttractWell, to manage subscriptions and distribute communications.
Subscribers may unsubscribe from marketing communications at any time by selecting the unsubscribe link provided in applicable emails.
Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related communications, such as appointment confirmations, payment receipts, or important account information.

5. Cookies and Website Technologies

The Website and its service providers may use cookies or similar technologies to support Website functionality, security, and performance.
Cookies are small data files stored on a visitor's device that may help websites recognize browsers, maintain sessions, or improve functionality.
Visitors may control certain cookie preferences through their browser settings. Disabling cookies may affect the operation of some Website features.
If additional analytics, advertising, or marketing technologies are implemented, this Privacy Policy will be updated as appropriate, and any legally required consent options will be provided.

6. Third-Party Service Providers

The Lauren Kay, LLC may use third-party providers to assist in operating the Website and delivering services.
These may include:
  • AttractWell: Website-related business operations, appointment scheduling, email communications, and customer relationship management.
  • Stripe: Secure payment processing and transaction management.
  • Zoom: Virtual meetings, consultations, and online events.
  • Practice Better: Client portal and client record management.
These providers may receive or process information necessary to perform their respective services.
We encourage visitors and clients to review the privacy policies of third-party platforms they use.

7. Information Sharing and Disclosure

We do not sell or rent personal information to third parties.
Personal information may be shared under limited circumstances, including:
  1. With service providers assisting in Website operations or delivery of requested services.
  2. When required by applicable laws, regulations, court orders, or other lawful processes.
  3. When reasonably necessary to protect the rights, property, or safety of the Company, its clients, or others.
  4. With your consent or at your direction.
  5. In connection with a legitimate business restructuring, merger, or transfer, subject to applicable privacy requirements.

8. Payment and Financial Information

Payments for services, programs, or other offerings may be processed through secure third-party payment processors.
The Lauren Kay, LLC does not directly store complete credit card numbers or card security codes on its Website.
Payment processors maintain their own security practices and privacy policies.

9. Data Security

We take commercially reasonable measures to safeguard personal information against unauthorized access, misuse, alteration, disclosure, or destruction